Aim 
Providing the client with sufficient insight into, and the opportunity to influence, the following:

• The progress of the test process
• The quality and risks of the test object
• The quality of the test process     

To this end, the test manager manages the test process optimally and reports on it.

Method of operation 
The test manager and the administrator(s) perform the activities assigned to them in the test plan. They manage the test process, the infrastructure and the test products. Using the data thus obtained as a basis, the test manager analyses possible trends. He also keeps in close touch with developments outside of the testing, such as any delays on the part of the developers, upcoming major change proposals and project corrections. If necessary, the test manager proposes particular measures to the client. Information is the most important product of testing. Therefore, the test manager provides various types of reports to the different target groups, bearing in mind the BDTM elements of Result, Risks, Time and Costs.

Activities 
The control of the test process covers the following activities:

1. Management
2. Monitoring
3. Reporting
4. Adjusting    

For more information on the activities in the Control phase please check the TMap Next book.

Products 

• A managed test process
• Proposed management measures
• Reports (progress report, risk report, release advice, final report)
• Empirical data
• Costs/benefits analysis
• Steering measures
• Amended plan     

Techniques

• “Test process evaluation” checklist;
• List metrics (section 13.5).     

Tools

• Testware management tool
• Defect management tool
• Planning and progress monitoring tool 
• Workflow tool